Gala Cafe – Inexplicable Service

Gala Cafe is located next to the similar Pearl Castle Cafe in the Old Orchard Shopping Centre in Burnaby. In fact, it’s close enough that you can connect to the free Wi-Fi from next door.

Gala is quite small on the inside and they’ve got loud music playing in the background and a large flat screen tv on one of the walls… it’s kind of like walking into some guy’s man cave basement. They’ve also got some really inexplicable customer service practices like making you write down your own order… seriously… WTF?!?! Like the dude just couldn’t be bothered to write down your order?

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Anyways, I ordered the Beef Noodle Soup ($5.99) which came with 3-4 slices of super tender beef shank and toothsome noodles. the broth could use some work but, overall, the dish was quite good and had a good price point.

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As I mentioned, service was pretty non-existent and I felt like I was treated like an uninvited house guest.

4429 Kingsway
Burnaby, BC

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Posted on October 4, 2015, in Chinese, Restaurant Review and tagged , , , , . Bookmark the permalink. Leave a comment.

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